Effective Date: April 27, 2026 13:40
Last Updated: April 27, 2026 13:40

1. Introduction

Illa Catalana s.l., a company with registered office at c/Roser 1, 1-2, 08600 - Berga (ES) and Tax Identification no. B65826471 (hereinafter, "we," "our," or "us"), is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website and use our services, in accordance with applicable European data protection laws including the General Data Protection Regulation (GDPR).

2. Information We Collect

Personal Information

We may collect personal data that you voluntarily provide, including:

• Name and contact details (email, phone number, address)
• Login credentials and account profile
• Payment and invoicing details
• Communication preferences and marketing consents

Automatically Collected Information

When you access or use our website, we may automatically collect:

• IP address and device identifiers
• Browser type, language, and version
• Website usage and navigation behavior
• Cookies and other tracking technologies (see Section 7)

3. How We Use Your Information

We use your personal data for the following purposes:

• Provide, operate, and maintain our services
• Process payments and manage billing
• Send you service notifications and customer support responses
• Improve website functionality and user experience
• Comply with legal and regulatory obligations
• Prevent fraud, enforce terms, and ensure platform security

4. Information Sharing and Disclosure

We do not sell your personal data. We may share it with third parties under the following conditions:

• Service Providers: Entities processing data on our behalf under data processing agreements
• Legal Obligations: Where required to comply with laws or protect legal rights
• Business Transfers: In connection with a reorganization, merger, or sale
• With Your Consent: When you provide explicit permission

5. Data Security

We implement appropriate technical and organizational security measures to safeguard your personal data, including:

• Encryption of sensitive information at rest and in transit
• Periodic audits and vulnerability assessments
• Access restrictions based on role and purpose
• Use of secure communication protocols (e.g., HTTPS, TLS)

6. Your Rights and Choices

Under the GDPR, you may exercise the following rights regarding your personal data:

• Right to access your data
• Right to rectify inaccuracies
• Right to erasure ('right to be forgotten')
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent at any time
• Right to lodge a complaint with a supervisory authority

7. Cookies and Tracking

We use cookies and similar technologies for the following purposes:

• Store your preferences and settings
• Measure website usage and traffic patterns
• Deliver personalized content and advertising
• Support essential website functions

You can manage cookie settings in your browser and opt out of non-essential cookies via our cookie banner, in accordance with the ePrivacy Directive.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.

9. Children's Privacy

Our services are not intended for children under the age of 13 (or the age defined by local laws). We do not knowingly collect personal data from minors.

10. International Data Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or adequacy decisions, to protect your personal data.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. If required, we will notify you and seek your consent for material changes.

12. Contact Us

If you have questions, concerns, or wish to exercise your rights under this Privacy Policy, please contact us at info@sistachrentals.com